TOPIC KO MINUTES 7TH
OF JUNE 2013
ESE: look for groupes d’aidants, café des
aidants
CLIC Points Paris Emeraude
Ø Create a 1st 6 months TO DO LIST: who is doing what
Presentation of the
partners
TUW
Webinage: digital concierge (personal assistant of housing)
AVINOTEC: mobile
phone platforms
SOPHIA: company specialised
in housing (alarms, emergency buttons…)
University of Siegen:
sociologic research, qualitative methods in ITW…
LOKEO: solution in
the long-term rent in informatics, video, images and electrical devices
SOGL: Viennese
end-users organisation
ESE
ILOGS: mobile eHealth company (MOCCA 360° eHealth
platform, exists in French)
What can be done in
the different “corners”, how to implement them
What about security,
notifications
(services
designers at TUW, also tangible devices designers, integrated technologies by
our technical partners)
Maren: Research with 30 households is a huge amount of work…
Hilda: have to find a
variety of users to be sure that prototype is usable by various types of users
(with disabilities, different ICT skills…), so between 20 and 30 end-users.
After one year and a
half we need to show evidence that we succeed with end-users in having good
answers.
Living lab approach:
in the 3 countries
Definition = for
instance, TUW has a small room, with bed, table, kitchen, seat where you can
seat and read, they bring users, they do their life for a couple of ours to
analyse their behaviours, patterns in the room. It will be used to test
prototype.
Where the tests
should be done?
Target:
E-Seniors as an
end-user organization will find 30 informal caregivers and we will gather them
together in order to organize a kind of workshop.
Carers are more
difficult to find because very busy so need motivation to come talking with us and
testing.
What would be the
motivation for informal caregivers? (money, tablets,
idea). We must give them the free access to the services.
Need to find ways to
gain their trust and make them continuously involved. Need to build up
relationship.
Give the tablet in
the end, open them an account for free would be a motivation but not enough,
make them feel that they are part of the project.
Sell ourselves not as
researchers but people who work to help carers, to improve their whole
situation. Motivation will be personalised according to the type of users.
CarePortfolio Brainstorm
Learning corner: ESE has teaching
methods for seniors
Creation of profile,
what type of info do they want to know, learn, Q/A possibility (A from
professionals connected to the system): mixture of real back office and virtual
wiki
e-training for particular tasks. Could be good to have once a month a physical
person who answers but some would want immediate answer from a professional:
call centres? (with nurses, psychologists…) But
another space is support group corner: online group sessions once a week, still
not the same thing.
Immediate answer =
important, people are not going to read the FAQ, no time.
But what would be the cost?
Videos could be
integrated, also to answer to practical issues (get the relative out of bed…),
gives suggestions. All of this would be created according to the profile (who
is the carer, what is the disease of the relative, what is the home context,
the schedule of the carer…)
Example of webinar:
seminar on the web, so like using Skype on one to one, could be used here?
Choose a system for a
“ how to use section”, maybe like webinar, identify the outcome, benefit for
the users.
Evaluate what and how
the users use the system
Content: what type of media? How to organise, structure it
What kind of strategy
we are using for learning? And how many profiles we can provide? What will the
caregivers need according to their profiles?
Motivate users to
provide content, not only professionals? But in this case what is the
difference with the support group corner where people share their experiences?
Identify the kind of
info that can be posted on this section. When bottom up approach, they way to
present the info are maybe more understandable for the users (more realistic,
close to real situation rather than professionals advices).
User requirements: Different
cultural requirements? It is important to take into consideration the cultural
differences form 3 countries: France, Austria and Germany.
Issues: make people
come 1st on the learning corner, then keep up on visiting it and
then provide content regularly.
Identify who can post
on this section, are there criteria, limits.
Quiz
What are our borders?
Are we a close group or open to other communities? We have to decide who can
join us.
Fun corner: (change of name?)
Different than the
daily routine, laugh about the situation. Cultural differences are really
important here. Suggestion: laughter yoga by video. Movies that make laugh
people. Simple games, video games, kinect/Wii games (good for physical activity). Google
earth, quiz.
Make carers talk
about it between them.
Recommendation on fun things.
Chat room:
A meeting point to
talk with selected person. Possibility to chat with someone you don’t know,
another carer, who lives the same and who will understand you if you don’t want
to speak with your children, family, friends.
Group chats? (join chat if it is open)
Anonymous?
Synchronized
community (maybe like forum)
Not only written
Support group corner:
It is like a life
meeting but more frequent, e.x. if you have a problem
you donmt have to wait one month until the next
meeting you can discuss it in the support group corner whenever you want.
Protocol, moderation (professional as moderator). Agenda
with meetings.
Thematic, sharing the
same experiences
Dissemination with existing associations.
Market place:
Service and good exchange
as well. Recommendation system (to have a trust, trusted people there)
Help in shopping if
you can’t.
Location related
Searching/offering
Categories?
Users: only
caregivers? Should be more open, but security issue, need rating system who will have access to this platform.
Surveillance corner:
Integrate data from
SU devices
Sensitive case. Can
the devices be used or not, users define this if they want to integrate the
data or not
Customizing/awareness
of data, how to visualise it?
Who will use it? 1) informal caregivers only, 2) someone else.
WP1:
3 months to enrol the
end-users, Summer is not the best period.
1. M1 = 3 months: Agreement among us: what kind of people we would like to
have, strategy to get them
2. M3 = 3 months: understand who they are, what does caregiver means, what
tasks they are achieving, lifestyle, practices, their use of ICT
3. M6 = define use cases = define the needs, scenarios, discuss with
technical partners
10 core users/country
and 20 others
Focus on their
burden, say we’ll provide things but for this we need to understand their
situation (not acting like they need sth), to help
other carers.
1.1 Get contacts,
present the project (how we recruited them, who are they)
1.2 Create a semi-structured
guide
We should create a
one page document, flyer, to communicate and get contacts (we’ll receive it
around 10 days after the KO).
Users from Paris and Troyes?
Business plan:
Customers could be: FR
= insurance, mutuelles have to social actions, have
launched online forums for informal caregivers but doesn’t work. Problem is
money (how they are going to have return on investment…),
you need your system to be approved …
Healthcare networks,
formal caregivers, home care organisations, residential homes, social
landlords, real state brokers, national HC systems..
Create a list of
potential paying customers: ITW (WP1)
Actions:
·
Contact associations
and HC networks to recruit users
·
Presentation of TOPIC
to potential users
·
Article about TOPIC
in daily press for call for users
·
Create a
semi-structured interview guide
·
To prepare a flyer
and then we will translate it in our languages relevantly in order to come with
them to the associations to show something
·
Monitoring
Meetings:
1) Once a month = skype consortium meeting (30/45 minutes)
·
Agenda + time
schedule
·
Reporting
·
Decision making
WP skype meetings organised by WP leaders, they report their
WP activities and organize their meeting
2)8 meetings in total
24th/25th
October Paris (ESE hosts)
3)We will use BSCW as our platform for information
Website
(topic-aal.eu): will be done by Webinage
Logo: SOPHIA will
take care of it
4)JIRA + bug reports
Internal review for
deliverables (2 weeks before the deadline)