Consortium meeting n° 4 SEACW

Barcelona 16th July 2014

Presents:

- ALIAD - GIP - UTT - NIB

- SIGLA - E-SENIORS - UVIC - UC3M

· Coordination review

Achievements of 2^nd semester thanks to a good coordination (good commitment of partners, no deviations of work plan...), deliverables (only 2 small delays, all deliverables approved) and pilots.

ü Goals and key issues for 3^rd semester:

Ecosystem: attractive contents, new ideas, proper testing…

Protection: ensure data protection, ethics and privacy (legal advices), responsibilities of partners.

Pilots: reach 15000 users, feedback to the ecosystem improvement (D1.7)

Dissemination: commercial exploitation, social media

Business: reach multipliers and new commercial relations (Aliad is doing this work, and each partner in each country has to do mailing to reach new multipliers and not only allied entities), self sustainability (also important for the business plan).

Ana Maria is going to give some contacts from organisations all over Europe to reach more users.

Myriam L. suggests each partner has an account to make changes on the ecosystem. So, UC3M will prepare some account for each partner.

Communicate next information to Aliad:

UC3M need to have the username of people from E-Seniors level 1 and 2 in order to add and modify contents on the ecosystem.

Courses added in English and Spanish, and other languages will be available in one or two weeks.

Ethics: legal advice issues

Thursday it will be completed, than translated and implemented and it should be check in all countries to see if it fits with the law of each countries.

Pilots cannot start until legal advice text is completed and implemented in all languages, so each partner has to focus on this task (and then, after the translation, it has to be checked by the lawyer of each country).

Terms and conditions will need to be translated in all languages (the document should be sent quickly to all the partners for translation and they need to check the law of each country and change the document if necessary… (in France, we will make the declaration to the CNIL et translate the terms and conditions (legal advice) and show them to a lawyer to check if it fits with the French law)

ü Word done by partners and discussion:

Partners begun explaining the work achieved so far but as discussion took time Aliad decided to focus more on the questions.

Ariane asked that the Uvic shows clearly on the different courses they produced their logo to indicate clearly that they have a scientific value and they are able to produce scientific contents.

About the courses digitalized by Uvic, the courses translated in the partners languages are not correctly formatted, Uvic will work on this.

Problems with data protection of the users if the diploma is included on the ecosystem, so it has to be checked. For pilots for level 3, an email can be sent to users to ask them to send their private information to obtain the diploma later after the test.

Diplomas will not be available for September. Besides, in the DOW, it was discussed about a European certification and it is really ambitious. So, a new kind of certificates has to be created. A certificate of attendance can be created and think for the future to a more ambitious certificate.

Concerning the French universities, the only kind of certificate we can have is something like C2i. GIP can make a certificate.

In the pilots, some people will fulfil the whole course and receive a certificate and some other will not because they only do the pilot simply (and not go further).

For Ana Maria, if a pilot user wants to have a real diploma, it has a cost…

For Ana Maria, to get a real diploma, the user will need to pay, the only thing he could get for free will be a simple certificate of attendance.

For Cristiana (Sigla), the confirmation of attendance could be automatic but a certification/diploma, not.

For Alessandro, a declaration at the end of the pilot test, different questions about what the users has learnt can be useful but a confirmation of attendance is useless.

Ø A team will be created by Aliad for the confirmation of attendance and on other for the certification.

Break Time

ü Discussion with Alessandro during break time:

For pilots in France, we have to reach “services à domicile” (like ADMR, O2…) and retirement homes (particularly nurses, caregivers…). And we should organize as much as possible on-line pilots. Sigla is going to lose users and AE if the project continues to have delays, but also because their will not be certificates ready for pilots…

· Project review: status and activities

ü General needs for 3^rd Semester:

Ø Moderate needs

- Apps, courses

- Coordination of new releases (updates of the ecosystem)

- FAQ (will need to be translated in all partners’ languages)

- Level 1 feedback

Ø Urgent needs

- Intensify internal testing

- Contact for support

- Local contents

- Data protection

- Legal advice

- Market place

- Pilots

ü Other issues

Ø Sigla apps

Sigla need data from AE from each partner to develop the apps for France and need to know the apps chosen by France. France sent again the e-mail already sent to Jorge regarding the choice. About the data, we need to see what kind of information they need and evaluate if it is useful or not.

Ø Courses

French translation problem:

Need to solve French translation issue as soon as possible to get the 3 missing courses.

Need to find a translator (UTT).

New digitalization voiced: 500 euros (translation not included). E-Seniors will talk and decide internally and is not sure that Monique agrees on it. Maybe we should find another cheaper solution. Need to have the voice courses otherwise it’s disturbing for the users.

One solution could be that E-Seniors translate and Malek (UTT) finds a technical tool for the voice.

Other courses on the platform:

As the catalogue has been entirely translated, you have a small sum up and you can subscribe to course but after you have an error message, and of course you cannot follow the course as it is not translated in French, so the solution is that a link to the course in English will be included (UC3M will do it).

Ø Market place

For attracting users to the ecosystem through products and services focused on active and healthy ageing.

Need of the sustainability of SEACW ecosystem.

Ø Internal testing

Intensify internal testing (correct mistakes, enrich ecosystem)

Ø Statistics of SEACW platform visits

Each partner will receive each Friday the statistics about the visits on the ecosystem.

UC3M is going to define how each partner can see the users who are visiting the website and by regions (using filters) and then we will receive each Friday the numbers of users for France.

Ø Contact data for pilots support

Fundamental for pilots, still needed, only Italy has one for now. ESE has to send one email address. And this email address (support@aha...) has to be on every document or advertisement about the plateforme and particularly documents for pilots. ESE has sent email addresses from Anne-Claire, Ariane and Estelle.

Ø Local contents

More contents needed, adapted to the local necessities and cultures (EU demand), attract interest from local users.

Ø Pilots

15june-15 July: test the ecosystem level 1, provide feedback (done by ESE but need to be done constantly)

15 july-1 September: test the ecosystem level 2, provide feedback (impossible for France), gather users for September, other actions.

1 september-30 November: test the ecosystem level 3; provide feedback, local authorities, training database.

Ø Number of users

Question from France: Can we reduce the number of end-users or delay the end of the pilots until the end of December?

Officially the pilot finish at the end of November, so feedbacks have to be sent at the end of November but we can still test SEACW platform until end of January.

For Sigla, we need more time and the problem is to involve new people. The solution is not only extended time but also make the system more attractive and simplifies the registration process.

Ø Registration Issue

SIGLA made a proposal about registration:

- Not registered users can access: SEE(all contents); LEARN (only 2 first slides), INTERACT (only search), survey( asks for the registration at the end).

- Registered users without email or with not confirmed email can access: SEE (all contents); LEARN (all courses but without diploma), INTERACT (ask friendship, but not communicating and not editing), survey (allowed).

- Registered users can access all contents from SEE, get diplomas thanks to LEARN, edit profile, communicate with friends and upload contents from INTERACT, survey: allowed.

French made another suggestion

- French partners suggested keeping the signature of elderly people on the consent agreement and attendance sheet as a proof as user. Ana Maria says that the important thing is to reach the 15000 users, so we have to simplify the way to test the ecosystem for the users and not make them fill in too much things.